Testimonials

  • Excellent service by Excel! Customer was stranded and within half hour Excel was on route to the customer and got the lift going again so they could carry on with their day. Highly recommend Excel to everyone.

    Kelly Quick - Lewis Reed Group

  • Switched to Excel 12 months ago, We have four vehicles and accommodate our scheduled Dial A Ride services with no problem. Professional service from a local company, highly recommended.

    David - Wyre Forest Dial-a-Ride WFDAR

  • Excel Tail Lifts are by far the best company we have used for our tail lift inspections, weight tests and repairs. The staff are friendly, polite and caring. The response time is excellent, give them a try, you won't go wrong.

     

    Mike Oxley - Transport Controller - Derbyshire Community Transport

  • A quick response at short notice. Tail lift was serviced on the same day of enquiry. Operations coordinator was helpful and professional.

    Administrator - HM Prison Birmingham

  • Thank you for the excellent work and service you have provided to the University so far!    

    Graham Hine - Warwick University

  • Great company who provide a swift and reliable service both Phil and Mark are always pleasant and efficient and will always repair if possible and cost effective.

    Sharon does her utmost to get an engineer to us within 24 hours knowing that it greatly affects our ability to carry out our service , 5 star service all round.

    Sharon Mason - Age UK

  • Worked with Phil and Sharon for many years now. Phil always provides the best service and will repair wherever possible. 100% trust in all his work. Would absolutely recommend this company.

    Tina Appleby - Erewash Community Transport

  • Phil and Sharon have serviced and tested our lifts for many years. They are professional, helpful and diligent in their approach to us and our customers. They are highly recommended and continued service is guaranteed. 

    Tim Jordan - Jubilee Automotive Group

  • We would like to express our gratitude to the engineer who attended our recent breakdown. The engineer was immensely helpful. Thank you and your team for your continued support.

    Warren Bakewell - West Midlands Ambulance Service Lichfield Hub

  • Thanks Excel for a great service, always reliable and happy to help 

    Laura Hoare - The Royal Wolverhampton NHS Trust

  • Worked with Phil and Sharon for many years now, Phil always provides the best service, and will repair wherever possible. 100% trust in all his work. Would absolutely recommend this company. 

    Tina Appleby - Swadlincote Community Transport

  • Thank you for all of your help and fantastic service, it is always very much appreciated. You are all just Fantastic !!!! 

    Paul Gibson - Warwickshire Rural Community Council

  • I have always received an excellent, professional, and prompt service when required. Even at very short notice. A pleasure to deal with.

    Zachary Fletcher - West Midlands Ambulance Service Willenhall Hub

  • The guys have just finished sorting the ramp out. I just wanted to drop you a quick note to say how much we appreciate all the help you give us. You've always come out to us really quickly, always resolved the issue and got us out of some sticky situations so just wanted to say thanks. 

    Andy W - Private User

  • I always find you to be helpful, reliable and prompt, even if a problem arises unexpectedly at short notice, you are there for us. Your engineers always turn up on time and are always very friendly and very helpful too. I would have no hesitation recommending your company to others.

    Guy Rawson - Coventry Resource Centre for the Blind

  • Great service, quick and efficient.

    Nick Pattison - Guest, Truck & Van

  • Our charity minibus has a 6 monthly check on the tail lift. Good admin and engineer has never been late. Job completed, paperwork done, friendly team and everyone happy. Would recommend to others needing this type of work.

    Andrew Sheppard - Kinver Minibus

  • I had a Braun side lift in a VW Caravelle disabled adapted vehicle. Unfortunately the hoist developed a fault. Three garages failed to find the fault. Excel was recommended to me. The Excel engineer was obviously very familiar with the equipment and diagnosed within five minutes of arrival. He had to order the parts, but later fitted them and the lift worked like new ever since. I would recommend Excel wholeheartedly.

    Hugh James - High Flyers

  • Excel Tail Lift Services have been a pleasure to deal with. I have found them always to have a friendly telephone manner coupled with efficient service at a competitive price. Our engineer arrived on time and offered a professional service throughout the Covid restrictions.

    Fr Martin Ennis - Vicar of Tividale - St Michaels Church

  • Very good service

    Davinder Singh - Ring & Ride

  • My name is Steve, I am T:12 Paraplegic, so confined to a wheelchair, I got my first van with a lift built in 2009, so within a few months I was getting problems with my lift which was under my VW Caravelle, it came out in the middle of the side door from under the van, which I had for 5 years and now I have a Mercedes Sprinter since 2014.

    So from what I can remember the first time I called, I spoke to Sharon who runs the office and the lads, Sharon was very professional and after introducing myself Sharon ask my my van registration so she could look on the system to see who I was and made sure I was covered, then I told Sharon what was wrong and with that Sharon told me when one of the lads would be out to sort out the problem.

    It was a day or so when Phil came out, he & I hit it off straight away, he is so friendly, he got straight to work and I made him a cup of tea and let him fix the lift, which he did no problem. And since then I’ve called  every time I’ve had a problem, and as always, Sharon has been at the end of the phone with a friendly voice asking what is the problem, I love them because within minutes they have given you a time & date that one of the lads will be out to sort the lift out within a few days.

    You can’t ask more than that, I’m very happy with the service and will continue to use them as long as I have a van with a Lift in.

    Steve Smith (Motability Customer) - Coventry

  • Excellent service. Thank you.

    Rachel Trow - Community Link, Stafford

  • We think Excel Tail Lifts are great and have always got us out of bother when needed. We have been using them for many years. They are the best Tail Lift service Company around. I would like to recommend them to anyone in need without any hesitation. All staff are friendly and helpful!

    Asjad Jameel - Transport Manager - One 4 You Services Ltd

  • Many thanks to your personnel for a quick response in relation to the maintenance work that was required on our minibus. A site visit followed when we most needed it. The work was carried out efficiently and in good time. Many thanks to all involved.

    Anthony Atwell - High Flyers

  • Excel Tail Lift Services have always provided us with a reliable and cost effective solution to our LOLER requirements. Their engineers always keep to the appointment time that they book in order to ensure that our vehicles are not off the road for any longer than necessary. I would recommend Excel to anyone who asked.

    David Charles - Linden Care Homes

  • Phil and Sharon have serviced and tested all our One 4 You Services Ltd minibus lifts for many years. They are very professional, helpful and diligent in their approach to us. They are highly recommended and continued service is guaranteed. I can recommend highly to anyone & office team is very professional.

    Abrar Ahmed - One 4 You Services Ltd

  • Fantastic service! 

    We'd been given the run around by a national company and called Excel after a recommendation. Our issue was sorted within a week and we feel much more relaxed knowing the lift is being serviced by a company that cares about their service and reputation. 5 star.

    Stewart Philpotts - Private User

  • 'Mark your engineer was a lovely helpful man, you did a great job, thankyou.'

    David Wynn - Private User