Testimonials
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Thankyou Sharon. Really appreciate your service. Very proud. Thank you.
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I cannot recommend Excel enough for lift examinations, servicing and repairs, particularly same day emergency!
Managing a community transport service relies on solid back-up services and Excel Tail Lift Services provides this.
I find the whole team, from initial contact, customer focussed, professional, methodical and knowledgable. Nothing is too much trouble and they always deliver what they promise.
Thank you for your continued expertise and support. Second to none in my opinion. -
Thank you so very much for this... You have been immensely helpful. If you are not the boss (you should be) please let them know how grateful I am and the Operators (somewhere distant) Truly amazing customer service. Thank you.
This helped putting vehicles into service, supporting the training of our military personnel used for both military and civilian population on the island.
Capt G Date - Army Deputy Paramedics, MOD
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What a great company, dealing with Sharon makes everything so easy, the engineers are great gents also and very helpful, really happy with the service provided, we use excel for just over 40 of our vehicles, would defo recommend to others.
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Service was fantastic thank you very much.
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Thank you once again for the lightning response time and getting someone out to us so quickly. It is always really appreciated.
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Excellent service and very good price. Fitted us in straightaway. Would 100% recommend.
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Excel have serviced our fleet for a few years now. Sharon and the team are amazing. They're available at short notice and handle the servicing and repairs quickly, getting our vans back on the road.
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Just wanted to say a BIG THANKYOU to yourself and Matt for assisting yesterday.
We really appreciate it the out of hours service you provided and it means our vehicle is back up and ready the following morning to assist our clients.
Your help and service from both was very much appreciated. -
Thanks for coming out to us, and the guy you sent over was great.
I've added you to our system, so if we have any issues in the future, we'll definitely be giving you a call.
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Excel have serviced and tested all our 3 minibus lifts for many years. They are very professional, helpful and diligent in their approach to us. They are highly recommended and continued service is guaranteed. I can recommend highly to anyone & office team is very professional.
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Excellent service by Excel! Customer was stranded and within half hour Excel was on route to the customer and got the lift going again so they could carry on with their day. Highly recommend Excel to everyone.
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Switched to Excel 12 months ago, We have four vehicles and accommodate our scheduled Dial A Ride services with no problem. Professional service from a local company, highly recommended.
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Excel Tail Lifts are by far the best company we have used for our tail lift inspections, weight tests and repairs. The staff are friendly, polite and caring. The response time is excellent, give them a try, you won't go wrong.
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A quick response at short notice. Tail lift was serviced on the same day of enquiry. Operations coordinator was helpful and professional.
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Thank you for the excellent work and service you have provided to the University so far!
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Great company who provide a swift and reliable service both Phil and Mark are always pleasant and efficient and will always repair if possible and cost effective.
Sharon does her utmost to get an engineer to us within 24 hours knowing that it greatly affects our ability to carry out our service , 5 star service all round.
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Worked with Excel for many years now. They have always provided the best service and will repair wherever possible. 100% trust in their work. Would absolutely recommend this company.
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Excel have serviced and tested our lifts for many years. They are professional, helpful and diligent in their approach to us and our customers. They are highly recommended and continued service is guaranteed.
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We would like to express our gratitude to the engineer who attended our recent breakdown. The engineer was immensely helpful. Thank you and your team for your continued support.
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Thanks Excel for a great service, always reliable and happy to help
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Worked with Excel for many years now, they always provide the best service, and will repair wherever possible. 100% trust in all work. Would absolutely recommend this company.
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Thank you for all of your help and fantastic service, it is always very much appreciated. You are all just Fantastic !!!!
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Thank your man Matt, for me he was excellent at explaining things and I was very impressed with his professionalism and knowledge. Got a really good Ambassador for the company there.
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This is the second time I have used your company and I just want to say thank you, each time your guys have been professional, helpful and friendly, they are a credit to your company. I will certainly use your services again and would happily recommend them to others.
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As a wheelchair user with a private WAV, finding someone to service my ramp can be a real challenge. I was so pleased to be referred to Excel, they've been fantastic from start to finish! The staff were friendly, the process was simple with no long forms to fill out, and the service was thorough and timely. Everything went smoothly, completely hassle-free, and the price was competitive. I’ll definitely be returning for my next service!
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The guys have just finished sorting the ramp out. I just wanted to drop you a quick note to say how much we appreciate all the help you give us. You've always come out to us really quickly, always resolved the issue and got us out of some sticky situations so just wanted to say thanks.
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I have always received an excellent, professional, and prompt service when required. Even at very short notice. A pleasure to deal with.
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I always find you to be helpful, reliable and prompt, even if a problem arises unexpectedly at short notice, you are there for us. Your engineers always turn up on time and are always very friendly and very helpful too. I would have no hesitation recommending your company to others.
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Great service, quick and efficient.
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Our charity minibus has a 6 monthly check on the tail lift. Good admin and engineer has never been late. Job completed, paperwork done, friendly team and everyone happy. Would recommend to others needing this type of work.
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I had a Braun side lift in a VW Caravelle disabled adapted vehicle. Unfortunately the hoist developed a fault. Three garages failed to find the fault. Excel was recommended to me. The Excel engineer was obviously very familiar with the equipment and diagnosed within five minutes of arrival. He had to order the parts, but later fitted them and the lift worked like new ever since. I would recommend Excel wholeheartedly.
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Excel Tail Lift Services have been a pleasure to deal with. I have found them always to have a friendly telephone manner coupled with efficient service at a competitive price. Our engineer arrived on time and offered a professional service throughout the Covid restrictions.
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Very good service
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My name is Steve, I am T:12 Paraplegic, so confined to a wheelchair, I got my first van with a lift built in 2009, so within a few months I was getting problems with my lift which was under my VW Caravelle, it came out in the middle of the side door from under the van, which I had for 5 years and now I have a Mercedes Sprinter since 2014.
So from what I can remember the first time I called, I spoke to Sharon who runs the office and the lads, Sharon was very professional and after introducing myself Sharon ask my my van registration so she could look on the system to see who I was and made sure I was covered, then I told Sharon what was wrong and with that Sharon told me when one of the lads would be out to sort out the problem.
It was a day or so when Phil came out, he & I hit it off straight away, he is so friendly, he got straight to work and I made him a cup of tea and let him fix the lift, which he did no problem. And since then I’ve called every time I’ve had a problem, and as always, Sharon has been at the end of the phone with a friendly voice asking what is the problem, I love them because within minutes they have given you a time & date that one of the lads will be out to sort the lift out within a few days.
You can’t ask more than that, I’m very happy with the service and will continue to use them as long as I have a van with a Lift in.
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Excellent service. Thank you.
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We think Excel Tail Lifts are great and have always got us out of bother when needed. We have been using them for many years. They are the best Tail Lift service Company around. I would like to recommend them to anyone in need without any hesitation. All staff are friendly and helpful!
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Many thanks to your personnel for a quick response in relation to the maintenance work that was required on our minibus. A site visit followed when we most needed it. The work was carried out efficiently and in good time. Many thanks to all involved.
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Excel Tail Lift Services have always provided us with a reliable and cost effective solution to our LOLER requirements. Their engineers always keep to the appointment time that they book in order to ensure that our vehicles are not off the road for any longer than necessary. I would recommend Excel to anyone who asked.
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Phil and Sharon have serviced and tested all our One 4 You Services Ltd minibus lifts for many years. They are very professional, helpful and diligent in their approach to us. They are highly recommended and continued service is guaranteed. I can recommend highly to anyone & office team is very professional.
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Fantastic service!
We'd been given the run around by a national company and called Excel after a recommendation. Our issue was sorted within a week and we feel much more relaxed knowing the lift is being serviced by a company that cares about their service and reputation. 5 star.
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'Your engineer was a lovely helpful man, you did a great job, thankyou.'
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Lee provided a Brilliant service, reliable and very friendly. Knew exactly the problem, diagnosed and fixed. Couldn't have asked for better service. Amazing and boss lady, Sharon, very friendly. Good price too.